United Kingdom (English)How can I take part in at-home product tests?
If we have a product test that we think might be a good fit for you, we’ll invite you to take a qualifying survey. If you are a good match for the study, then we’ll ask if you’d like to take part. One way to increase your chances of being invited to a product test is to complete your Profile Surveys.
We’re able to match you with more relevant surveys and product trials when the details of your profile are up to date.
I took a survey and qualified for a product test, so why wasn’t I chosen to test the product?
Not everyone who qualifies will ultimately be selected for the at-home product test portion of the study. It depends on how many other qualified participants took the survey. Please keep taking surveys – we conduct new product test studies regularly!
When will my test product arrive?
We’ll send you an email to let you know when we ship your test product. This might be a few days or a couple weeks from the initial survey, so keep an eye on your email inbox.
Who will send the test product and what will the package look like?
The package is sent by “Ipsos iSay Panel.” Most of our test products are shipped in a plain white box via via a standard shipping carrier. We’ll often add an Ipsos iSay sticker to the outside of the box to help it stand out from the rest of your mail.
What should I do once I receive my test product?
We’ll include instructions in the package – be sure to read and follow carefully!
I’m done testing. How do I take my follow-up survey?
When it’s time to share your opinions, we’ll send you an email invitation to take the follow-up survey.
What should I do if I have a bad reaction to the test product?
In the unlikely circumstance that you experience a reaction or other medical issue related to the test product:
- 1. Stop using the product
- 2. Call the medical phone number included on the product label or accompanying instructions letter
- 3. Seek medical attention if needed
Then please follow up and Contact Us to report the reaction.